Your purchase and use of products and services (“Programs”) offered by Just Math® Enterprises, LLC (“Jettprep®”), including but not limited to courses and tutoring, are subject to these terms and conditions (the “Agreement”). Please read these terms carefully as this Agreement is a binding contract between you and Jettprep™.
Student Withdrawals, Cancellations & Refunds
For Students Enrolling In Our Standardized Test Program:
If you choose to withdraw your enrollment prior to your first tutoring session, your payment will be refunded in full (less administration fees*)
If you withdraw within your first 30 days, 80% of your balance will be refunded to you.
If you complete the program, either by two attempts at the standardized test or by achieving the desired results, 40% of your balance will be refunded to you. You may apply the full remaining balance towards your future tutoring needs or you can opt to transfer the full remaining balance to a sibling/relative for their future tutoring needs.
All requests for refunds must be submitted in writing via email to firstname.lastname@example.org. Refunds will not be issued if you withdraw from our program prior to meeting the above requirements.
*Administration Fees: Refunds are adjusted for up to $375 administrative/book fee if a student has not completed a minimum of 40 sessions.
Refunds are processed twice a year, in January and July, according to the following schedule:
Refund Request Submitted Between: April 1 and September 30
Refund Paid: January
Refund Request Submitted Between: October 1 and March 31
Refund Paid: July
Use of Sessions
Each session is usually one hour, however, often students need more or less than an hour. We round to the nearest quarter of an hour. By way of example, if you are seen for 50 minutes, you are charged .75 hours. If you are seen for 55 minutes, you are charged 1.0 hour.
Disclaimer and Limitation of Liability
Policies and fees are subject to change without prior notice. Jettprep® expressly disclaims all warranties, express or implied, relating to the programs, content and instructors. Jettprep® makes no representations with respect to scores on standardized tests or admission to academic programs or institutions.
Information We Collect: We collect information (Personal Data) that you provide to us through the registration process, such as your name, postal address, e-mail address, educational background, educational goals and interests. We collect Personal Data from students who enroll in our courses, use our online resources, work with a private tutor, and/or send us feedback. We may also collect Personal Data from our business partners. Use of Your Personal Data: We may use your Personal Data in the following ways:
• To fulfill your requests for products and services, such as enrolling you in a course, delivering educational content, or responding to a specific inquiry;
• To customize your learning experience to you;
• To administer, support, improve and develop our business; and
• To send you information about Jettprep® products or services.
Disclosure of Your Personal Data: We do not share your Personal Data with third parties for their marketing purposes. We may disclose your Personal Data in response to legal process, to protect our rights, as otherwise required by law, or for the prevention or detection of a crime. If we sell our company or part of it, or our business enters into a joint venture with another business entity, we may disclose your Personal Data to our new business partners or owners who may then provide you with information about their products and services. Jettprep® may disclose anonymous data with third parties.
Your Personal Data will be held in the United States. Your Personal Data may also be stored, processed and accessed in other countries where Jettprep® has facilities or where you are located. You consent to the transfer of your Personal Data outside your country, including to the United States.
Security and Information Retention: We employ security measures to protect your information both online and offline from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. The personal data we obtain from students allows Jettprep® to deliver smarter, more efficient and more effective instruction.
Arbitration & Class Action Waiver
Any and all disputes arising from or related to this Agreement, other than disputes relating to intellectual property infringement, including whether the dispute is arbitrable and the scope of this arbitration agreement, shall be finally resolved by arbitration administered by a single arbitrator under the then-applicable rules of the American Arbitration Association in accordance with the Federal Arbitration Act. The arbitration shall be governed by and construed by federal law to the fullest extent possible. Unless otherwise agreed by the parties, the arbitration shall take place in the largest city within 100 miles of your permanent residence. Judgment on the arbitral award may be entered in any court having jurisdiction thereof. To the maximum extent permitted by law, should you wish to initiate a legal action against Jettprep®, you waive any right or ability to be a class or collective action representative or to otherwise participate in any putative or certified class, collective or multi-party action or proceeding based on such a claim in which Jettprep® or a related entity is a party. The same applies to Jettprep’s legal actions against you. Thus, you and Jettprep® agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class. Further, unless both you and Jettprep® agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over a representative or class proceeding.
This Agreement supersedes all prior oral or written agreements, if any, between the parties and constitutes the entire agreement between the parties. The Agreement cannot be changed or modified orally. Any change or modification must be in writing and agreed to by both parties. If any provision of this Agreement is found to be unenforceable for any reason, such provision shall be construed by limiting it to make it enforceable to the maximum extent permitted by law, and the remainder of this Agreement shall continue in full force and effect.